A global survey undertaken by an independent
digital marketing agency, Greenlight, reveals 30 percent of people
'strongly distrust' Facebook with their personal data, whilst 44 percent
say they would ‘never’ click on Facebook sponsored ads, all of which
indicate Facebook's advertising programme has an upward struggle.
Greenlight’s global “Search & Social Survey (2011-2012)” asked 500
people – from students, law enforcement professionals, medical staff,
accountants, lawyers to the unemployed, how they engage with online
advertising, search engines, and social networks, in order to gain
insight into how consumers engage with marketers today, and to formulate
views on what the future might hold.
As expected, 50 percent of respondents to Greenlight’s survey said
they use Facebook for social engagement, sharing photos, and catching up
with friends and family. Facebook ranked as the third most popular
website (after Google and YouTube) when asked 'How regularly do you use
the following websites/services?'. It ranked second when asked 'Which of
the following do you use on your mobile phone?', with roughly 30
percent of those surveyed saying they use Facebook on their mobiles and
tablets.
When asked 'Do you click on advertisements or sponsored listings in
Facebook', just 3 percent of respondents answered with regularly and 10
percent often. 44 percent answered never. Of course, that last
percentage of people is worrisome for advertisers as well as Facebook.
Hannah Kimuyu, Director of paid media at Greenlight says, "Although
44% say they would 'never' click on advertisements or sponsored listings
in Facebook, it is interesting to see that those who do find the
targeting effective and engaging."
Facebook has spent the last 12 months developing its advertising
programme, slowly moving from offering just branded advertising (Fan
Acquisitions) to becoming a serious direct acquisition channel. What
seems to be the most popular and effective ad format is the Sponsored
Story. The format delivers on average, a 32 percent decrease in cost per
acquisitions (sales) and an increase in CTR (engagement). As reported
almost a week ago, Facebook is testing a new feature called 'Highlighted Posts'.
The feature, in essence, opens up a new revenue stream for Facebook as
brands can pay the social network to amplify their status updates and
posts. Brands are most likely to take advantage of this feature, as well
as people selling their stuff and bands promoting their gigs.
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